How to check tracking status of an order

Step 1: Log In to Your Account

1. Go to our website.
2. Click on the Sign In button at the top right corner.
3. Enter your email address and password.
4. Click Log In.

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Step 2: Access Your Order History

1. Once logged in, click on My Account or Profile.
2. Select Order History or My Orders from the menu.
3. Find the order you'd like to track in the list.

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Step 3: View Shipping Status and Tracking Information

1. Click on the specific order number to open the order details page.
2. Look for the Shipping Status section to see the current status (e.g., Processing, Shipped, In Transit, Delivered).
3. If your order has shipped, you will see a Tracking Number or Track Package link.
4. Click the tracking number or link to view detailed shipment progress on the carrier’s website.

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What If You Don't See a Tracking Number?

• Sometimes tracking information takes 24-48 hours to update after your order ships.
• If it’s been more than two days since shipping and no tracking info is shown, please reach out to our Customer Support team for assistance.

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Need More Help?

If you’re having trouble locating your order status or tracking number, feel free to contact us:

• Email: [e-mail]
• Phone: [phone]
• Live Chat: Available on our website from 9am to 6pm (Mon-Fri)

We’re here to help you every step of the way!