Touchscreen is continually down - need to keep rebooting

Answered

Bob McMahon

• February 23, 2020 20:20

I have a handful of touchscreens that often freeze up and I have to completely reboot. Do you think this is probably a hardware issue with the screen or a software issue. A reboot does typically work in solving the problem.

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  Paul Hewson

  • February 23, 2020 20:22

  Is it always the same touchscreens?  Or is different touchscreens that you need to reboot each flight?

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  Larry Evans

  • February 23, 2020 21:05

  Hi Bob - if i reboot consistently solves the problem, that is definitely a hardware issue.  I would suggest your team run the troubleshooting app on the actual touchscreens.

   

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